Salon Etiquette

Salon Etiquette


To avoid disappointment, re-booking your next appointment ahead will secure your preferred appointment time and preferred therapist. A 50% deposit may apply for hour facials and body treatments.

Cancellation Policy

A minimum cancellation notice of 24 hours is required for any cancellation or rescheduling of your appointment, this enables us to provide service to all.


As a courteous reminder you will receive a confirmation text 3 days prior to your scheduled appointment. Please reply yes if you can make this appointment or ring 8296 7254 to reschedule.

Mobile Phones

At Brighton Beauty + Medispa we aim to create a space of calm and relaxation, please respect your & other client’s comfort. We would appreciate if you could place your mobile phone on silent during your visit.

Child Care

For the safety of your child and the comfort of all our clients it is appreciated if children are appropriately supervised and respect the quiet relaxing atmosphere. Children are welcome!

Gift Vouchers

Please note that gift vouchers expire within 6 months of purchase. No responsibility is taken for lost or expired gift vouchers. If gift voucher appointments are missed or not cancelled within 24 hours of scheduled appointment a 50% loss will result.